Resolve
Need to report an IT issue? Just open your existing tools such Teams, Slack, or WhatsApp. We’re already there. Submit a ticket, track progress, and get updates on things like printer errors or laptop problems.
Empowering Every Organization with Responsible AI
RAI is a Responsible AI solution that allows staff and citizens to get the information they need quickly and accurately, and then act on it—without stretching budgets or adding complexity.
Request a DemoThe RAI platform integrates seamlessly with your day-to-day communication tools, such as Microsoft Teams and Slack. Its built-in bias controls, audit-ready compliance, and transparent logic are designed to prevent harmful outputs and keep workflows aligned with governance policies.
Inform
Need to broadcast your message? Share with your internal and external community, and track who’s engaging, whether it’s with staff or the public. One-way or two-way, it all stays in one place.
Engage
Want to make it easier for the public to reach you? Our 311 chatbot lives on your website and app, helping people get answers, report issues, or send in requests quickly.
Support
Have a request that’s not IT-related? We’ve got you covered. Ask about event setup, summarize a planning decision, or check a form for errors—all in one place.
RAI Admin Console
Govern and Manage internal and external requests with RAI Admin Console
Responsible AI and Governance
Cost-Effective and Fully Managed
Reliability and Responsibility through Data Curation
Seamless Integration with Existing Tools
Active AI Guardrail (AAIG™)
Reduces Workloads and Streamlines Support
How RAI Delivers Trusted Information
Data Ingestion:
We actively collect and curate data from various sources, including existing FAQs, troubleshooting guides, policy documents, and legacy help desk tickets. This creates a vetted and pre-qualified knowledge base.
Real-Time Use:
Only this pre-processed, curated data is used for responses, preventing "hallucinations" and mistakes, ensuring reliability and accuracy in every interaction.
Industries We Support
RAI is built for the people and teams behind service-centric organizations.
Municipalities & City Governments
Help residents get fast answers and submit requests online. Automate staff support, streamline communication across departments, and reduce bottlenecks in day-to-day operations.
Education & School Districts
Support faculty, staff, and families through a centralized AI helpdesk. From IT issues to district-wide announcements, RAI helps manage it all without increasing overhead.
Healthcare & Social Services
Make it easier for staff to handle internal requests and for people to access key information. RAI supports secure workflows and helps enforce data and communication policies.
State Agencies & Departments
Improve internal coordination and service delivery across large teams. RAI supports complex workflows while maintaining compliance, auditability, and policy enforcement by default.
Public Utilities & Infrastructure
Give your teams a better way to report issues, coordinate maintenance, and inform the public. RAI keeps operations smooth and responses timely.
Financial Services
Serve customers faster across branches and digital channels with accurate, compliant answers on accounts, lending, and card issues. Automate KYC/AML-ready workflows, route service requests with audit trails, and enforce policies by default—reducing cost-to-serve while improving SLAs.
“AskRAI cuts citizen frustration—residents get quick, reliable answers without endless searching, so they can complete tasks faster and move on.”
“We’re getting roughly 90% of the features we’d expect from Azure or Copilot at a fraction of the cost. It’s a smart partnership that’s building our AI know-how and delivering real value to our town.”
